Frequently Asked Questions

Here at Motorhouse, we are constantly on hand to answer any questions or queries you may have. However, below are just a few of our most frequently asked questions.

How do you differ from all the other car supermarkets?

At Motorhouse we are proud to be recognised as The Original Car Supermarket, pioneering the concept of selling the newest cars at the lowest prices - passing on the considerable savings to you, the customer.

So how can you sell your cars so cheap?

Our purchasing power means we buy high volumes which enables us to buy cheap. Unlike main franchised dealers we sell so many cars that we are always looking to replace them. Think of the difference between buying your groceries from your local cornershop compared to your local supermarket.

I'm thinking of buying a brand new car, do you stock these?

Yes, at Motorhouse our stock of over 2000 vehicles comprises of new and nearly new cars from all the major manufacturers.

Our new vehicles in particular are sourced from the UK or mainland Europe, again, always ensuring that the savings are passed on to you the customer.

I've seen a car I like on the website, can I order now?

Yes, for your convenience you can now reserve your desired car by calling our Call Centre. One of our friendly staff will happily discuss your chosen purchase, giving you all the information you may require and ensuring that your experience is happy and more importantly, stress free.

Can I finance my car at Motorhouse?

We offer many tailored solutions to finance your new purchase. Our team of dedicated finance and business specialists are ready to help and advise you of your options. Check out Innovative Finance for more details.

Does the price shown include VAT?

Unless otherwise stated, the prices shown on this website are inclusive of VAT.

Will you take my old car in Part Exchange?

Yes we are happy to take any car as Part-Exchange. We have a dedicated vehicle valuations department that will give you an up-to-the minute market valuation. Check out our Part Exchange page for more details.

What warranty will my car have?

All vehicles will have the balance of manufacturers warranty, where available. In addition, extended warranty are also available.

When can I collect my new car?

Once you have placed a deposit on your chosen car, it will be instantly taken off sale and transported to our nearby collection centre. Due to the sheer number of cars we have on our site, we cannot offer a 'same-day drive away' facility.

Once there, a member of our Collections Department will contact you to arrange a convenient date and time.

Can I sell my car to The Motorhouse?

In some cases we will consider buying a car direct from the public.

Who are MH Automotive?

MH Automotive is our Automotive Services arm, they provide MOTs, Servicing, Repairs and Equipment/Accessories installations.