FAQ - Frequently Asked Questions

Here at Motorhouse, we are constantly on hand to answer any questions or queries you may have. However, below are just a few of our most frequently asked questions...

What is a Carsupermarket and how do you differ from all the others?

At Motorhouse we are proud to be recognised as The Original Carsupermarket, pioneering the concept of selling the newest cars at the lowest prices - passing on the considerable savings to you, the customer.

So how can you sell your cars so cheap?

Our purchasing power means we buy high volumes which enables us to buy cheap. Unlike main franchised dealers we sell so many cars that we are always looking to replace them. Think of the difference between buying your groceries from your local cornershop compared to your local supermarket.

I'm thinking of buying a brand new car, do you stock these?

Yes, at Motorhouse our stock of over 2000 vehicles comprises of new and nearly new cars from all the major manufacturers.

Our new vehicles in particular are sourced from the UK or mainland Europe, again, always ensuring that the savings are passed on to you the customer

I've seen a car I like on the website, can I order now?

Yes, for your convenience you can now reserve your desired car by calling our Call Centre. One of our friendly staff will happily discuss your chosen purchase, giving you all the information you may require and ensuring that your experience is happy and more importantly, stress free.

Can I finance my car at Motorhouse?

We offer many tailored solutions to finance your new purchase. Our team of dedicated finance and business specialists are ready to help and advise you of your options. Check out Innovative Finance for more details.

Will you take my old car in PX?

Yes we are happy to give you a price for your old car. We have a dedicated vehicle valuations department that will give you an up-to-the minute market valuation. Check out Part Exchange for more details.

What warranty will my car have?

All vehicles will have the balance of manufacturers warranty, where available.

In addition, extended warranty are also available.

When can I collect my new car?

Once you have placed a deposit on your chosen car, it will be instantly taken off sale and transported to our nearby collection centre.

Once there, a member of our Collections Department will contact you to arrange a convenient date and time.

Who are Motus?

Motus is our sister company that operates from our secondary site on Walkmill Lane, Cannock. Motus specialise in 2-4 year old cars, please see the Motus website at http://www.motus.com.

Please see our About Motus page for more information about Motus.